independent mercedes servicing in the west midlands
Based in Dudley, we provide expert Mercedes-Benz servicing and repairs—without the dealer markup. Over 40 years’ experience, factory-trained technicians, and 5-star customer care.
Trusted by Mercedes Owners Across the West Midlands
Over 40 Years’ Experience
Mercedes-Benz Factory-Trained Technicians
STAR Diagnostics System Used
Free Collection & Delivery
Massive Savings vs. Dealerships
Only Original Parts with 2-Year Warranty
Hundreds of 5-Star Reviews from Mercedes Owners
our services
Specialist Mercedes-Benz Services We Offer
Routine Servicing
Repairs & Diagnostics
Expert fault-finding using official STAR Diagnostics. Fast, accurate, and dealership-grade.
MOT Testing
MOTs are carried out independently off-site, ensuring an unbiased and fair testing process for our customers—completely free from our influence.
Brake, Suspension & Steering
Critical safety components inspected, repaired, or replaced with genuine parts and factory precision.
Transmission & Gearbox Repair
Automatic or manual—our trained techs handle complex gearbox issues with confidence.
Engine Management
Engine Management
why choose us
Why Mercedes Owners Trust BenzTec
Massive Savings
Save up to 40% compared to main dealers—without compromising on quality.
01
Free Collection & Delivery
No time? No problem. We’ll collect and return your vehicle, hassle-free.
02
Original Parts Only
We fit genuine Mercedes parts—backed by a full 2-year warranty.
03
Factory-Trained Technicians
Our team is trained by Mercedes-Benz, with decades of hands-on experience.
04
Advanced Diagnostics
We use STAR Diagnostics—the same system trusted by main dealers.
05
Local, Honest, Trusted
Family-run and built on reputation. No upsells. No surprises. Just great service.
06
testimonials
What Mercedes Owners Say About BenzTec
“Fantastic service from start to finish. They found and fixed an issue my local dealership couldn’t. Saved me over £500 too!”
James B
Mercedes C-Class
“They collected my car, serviced it perfectly, and returned it the same day. Absolutely stress-free.”
Aisha R
Mercedes GLA
“I won't go anywhere else. Honest, expert, and professional—these guys know Mercedes like no one else.”
Martin K
Mercedes E-Class
about us
The Independent Mercedes Experts, Trusted for Over 40 Years
We’re not a general garage. We live and breathe Mercedes-Benz.
With over four decades of hands-on experience and a team of factory-trained technicians, BenzTec has become the go-to service centre for Mercedes owners across Dudley, Stourbridge, Bromsgrove, Halesowen, and the wider West Midlands.
Our mission is simple:
Dealership-level quality. Local garage honesty. Unbeatable value.
frequently asked questions
Mercedes-Benz Servicing: Frequently Asked Questions
Do you only work on Mercedes-Benz vehicles?
Yes—100%. That’s our specialty, and it’s why we’re trusted by so many Mercedes owners.
How much cheaper are you than a main dealer?
On average, our customers save 30–40% without compromising on quality, parts, or equipment.
Do you use genuine Mercedes-Benz parts?
Yes. We only use original parts with a full 2-year warranty.
What is STAR Diagnostics?
It’s the official Mercedes-Benz diagnostic tool—used by main dealers. We use it for every job.
Can I book online?
Absolutely. Use our simple form to choose your date and service type, and we’ll handle the rest.
Do you offer collection and delivery?
Yes—free of charge within our local service area.
